Hospitality & dining
Travellers compare hotels review by review. Ask every guest after check-out.
Travellers read reviews before they book, and they read the recent ones. Ratezing sends every guest a short request after check-out, so the next traveller hears how stays really go.
Google MapsA night of service
Hotels-
The day after check-out
Schedule requests for when guests are home or on the road, not while they’re wheeling a case to the taxi.
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In the guest’s language
Each request goes out in English, Portuguese, French or Lithuanian, so a visitor from Lyon and one from Lisbon both read it in their own language.
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From reception
Reception sends a request at check-out from the counter computer, and can undo it if they picked the wrong guest.
By type of venue
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Questions restaurants and hotels ask us
Straight answers about setting Ratezing up in a restaurant, hotel or bar.
Our guests booked through Booking.com and Expedia. Can they review there?
Yes. Put Booking.com and Expedia on your review page next to Google and Tripadvisor, and each guest picks the site they booked through.
We have three hotels. Can each one have its own page?
Yes. Every hotel gets its own review page, links and QR code, and reports show them side by side.
Can our property management system start the requests?
Yes, through the API, webhooks, Zapier or Make, so a request goes out when a guest checks out.
Every guest leaves with a story. Let them tell it.
See Ratezing set up for a venue like yours in a short call.