Automate & connect
Connect review requests to the work your team already does. Use scheduling, the public API and webhooks to reduce repeated manual handoffs.
Your workflow. Our follow-up.
Connect your CRM, booking system or other software through the public API or a direct integration. A completed appointment or delivered service can create a review request without your team sending it by hand.
The request goes out by email or SMS at the scheduled time. Automatic reminders follow up, so a busy day doesn’t have to mean a missed opportunity for feedback.
Customers reach your review page from one simple link. The promise of a real tree planted for every new review gives them another reason to share their experience, whatever its rating.
Your team finishes the work. Ratezing keeps the review requests moving.
Explore ConnectorsLess admin. More room for your customers.
Schedule a batch, automate the next request, or get a head start on a reply. Ratezing handles the repetitive steps so your team can focus on customers, with control over when requests go out and what gets posted.
Explore ConnectorsPrepare your customer list and schedule the requests together. Ratezing handles the email or SMS sends at the time you choose, so your team can move on to the next job.
Send now or schedule a date and time.
An unanswered request doesn’t have to become another item on your to-do list. Ratezing sends automatic reminders, giving customers another opportunity to follow through.
Reminders stop after a review-site click or an unsubscribe.
Connect your CRM or booking software through the public API or one of our direct Connectors. When a request is created, signed webhooks can also notify your system, keeping both sides of the workflow informed.
Connect directly to the tools you already use through our direct connectors, or use our API to connect directly to your systems.
Start with an AI-assisted draft instead of a blank page. Check the facts, adjust the tone and copy the reply to the review platform when you’re happy with it.
Your team stays in control of the final reply.
Review automation in practice
A finished appointment, a completed job or a customer batch. Pick a familiar example and see what Ratezing takes off your list.
What starts it
Your connected booking system passes the customer and location details to Ratezing when the visit is finished. Your team can welcome the next customer instead of sending a review request by hand.
Uses a booking system connected through the public API.
What Ratezing does next
The customer receives an email or SMS request at the scheduled time after their visit.
Ratezing sends automatic reminders without your staff keeping a follow-up list.
Customers get one simple link to the review page for their location.
What starts it
When your connected CRM records a completed job, it can pass the customer and location details to Ratezing. The team moves on to the next job while the review request is prepared.
Uses a CRM connected through the public API.
What Ratezing does next
The request goes out by email or SMS on your chosen schedule, after the work is complete.
Ratezing sends automatic reminders without your staff keeping a follow-up list.
Customers get one simple link to the review page for their location.
What starts it
Schedule requests for several customers together in Ratezing. Choose the sending time once and let Ratezing handle the individual sends and reminders.
Scheduled directly in Ratezing. No CRM connection needed.
What Ratezing does next
Ratezing sends each customer their email or SMS request at the time you chose.
Ratezing sends automatic reminders without your staff keeping a follow-up list.
Customers get one simple link to the review page for their location.
Your team doesn’t need to send every request or keep track of who needs a reminder.
See it with your workflowPractical answers about what you can do, what to check and where to start.
Yes. Ratezing supports Zapier, Make and direct CRM connectors, so you can connect the tools you already use and trigger review requests from your existing workflow. You can also use our public API for a custom connection. Explore the available options on our Connectors page.
Yes. Prepare a customer batch in Ratezing and choose whether to send the requests now or schedule a date and time. Ratezing handles the individual email or SMS sends and automatic reminders, so your team doesn’t need to send each request by hand. You can use batches without connecting a CRM by uploading a CSV list.
No. Ratezing can prepare an AI-assisted reply draft. Your team checks the facts, edits the wording and copies the reply to post on the review platform. It is drafting assistance, with the final response under your control.
It is against most platforms’ guidelines. A workflow must not select customers by expected rating or sentiment. Use a consistent completed-experience event, and give everyone asked the same public review options. Private feedback can sit beside those options, never replace them.
Connect the tools you already use with our simple direct connectors, with help from our team to get everything set up.
Book a demo to find the right connection for your workflow, or explore our API for a custom setup.
