Local retail

A sofa can take weeks to choose. Reviews help people decide.

Customers measure, come back with samples and wait for delivery. The time to ask is once the piece is in their home, not at the till. Ratezing sends the request when you choose, so it arrives after the delivery.

  1. After delivery, not at the till

    Upload the day’s deliveries and schedule the requests for the next day, once everything is unpacked.

  2. From your order system

    Through the API, Zapier or Make, a request can go out as soon as an order is marked delivered.

  3. Review Defender

    Spots a sudden wave of suspicious reviews and helps you prepare the evidence to report them to the site.

Questions shop owners ask us

Straight answers about setting Ratezing up in a shop or showroom.

Can we wait until the order is delivered?

Yes. Schedule requests for a day you choose, or start them from your order or delivery software through the API, Zapier or Make.

We have a showroom and an outlet. Can they be separate?

Yes. Set them up as two locations, each with its own review page, links and reports.

What if someone writes about a late delivery?

You get an alert when the review arrives, and an AI reply draft gives the team a starting point to edit before answering.

Every customer walks out with an opinion. Give it somewhere to go.

See Ratezing set up for a shop like yours in a short call.