Real estate
Tenants and owners both have a say. Ask them at the right moments.
Property managers are judged on the everyday: how fast a repair is sorted, how a move-in goes. Ratezing asks tenants and owners after those moments, so the reviews reflect the work you do all year.
An agency’s week
Property managers-
When a repair is closed
Your maintenance software can start a request through the API, Zapier or Make once a job is marked done.
-
After move-in
Upload the month’s move-ins and schedule the requests for a few days later, once tenants have settled in.
-
Building by building
Set up each building or portfolio as a location, with its own review page, QR code and reports.
Questions agents ask us
Straight answers about setting Ratezing up in an agency.
Will a tenant who reports lots of repairs get lots of requests?
No. If a tenant was asked recently, Ratezing won’t ask again.
Can we put a QR code in the building?
Yes. Every location has a QR code for its review page, for the lobby, the noticeboard or the welcome pack.
Can tenants contact us privately instead?
If you turn it on, the review page offers a private message below the review sites. Every tenant sees the same sites and the same option.
Every move is a chance to be found. Let your clients tell it.
See Ratezing set up for an agency like yours in a short call.